CD Tesis

Analisis Kualitas Pelayanan Internal (Intqual) Pada Perusahaan Instalasi istrik Di Kota Pekanbaru

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The study was conducted on Electrical Installation Company in Pekanbaru City with the aim to analyze the effect Service reliability and management expectation on the quality of internal services (INTQUAL) in Electrical Installation company in Pekanbaru
The population in this study were all employees of Electrical Installation Company in Pekanbaru. The analysis technique used in this research is multiple linear regression.
From the first hypothesis testing results indicate that the effect of the Internal Service reliability sevice quality. This is attested by thitung 4,744 bigger than t table of 1.960 and 0.000 p value of

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

10 12 .116 (0013)

Penerbit

Pekanbaru : Universitas Riau - Pasca Teknik Manajemen Pemasaran., 2016

Deskripsi Fisik

xii, 105 hlm,;ill 53 cm

Bahasa

ISBN/ISSN

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Klasifikasi

10 12 .116 (0013)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

MANAJEMEN PEMASARAN

Info Detail Spesifik

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Pernyataan Tanggungjawab

lubis

Versi lain/terkait

Lampiran Berkas

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