ABSTRAK Pangeran Hotel is a hotel located in Jalan Jend. Sudirman Pekanbaru. Pangeran Hotel is a hotel located in the city center so it is a strategic location in the city of Pekanbaru. The purpose of this research is to know the performance of Room Boy Pangeran Hotel, Pekanbaru and this research use qualitative with a descriptive approach to know the problems that exist in the room boy prince…
ABSTRACT Batam is a city that has many tourist destinations and accommodations such as hotels and resorts, one of which is the 3-star KTM Resort, which is located at Colonel Soegiono, TanjungPinggir, 29432 Sekupang, Riau Islands, Indonesia. KTM Resort was established in 2002 and the name of the KTM resort was taken from the name of the owner of KTM namely "KOH TIAT MENG" but, on September 7,…
ABSTRACT This research aims to determine the quality of reception services at Grand Elite Hotel Pekanbaru. This research uses quantitative methods to examine the problems raised. The samples in this study were 50 people using accidental sampling technique. While the data collection techniques in this research used the method of distributing questionnaires, observation, and interviews. The mea…
This research was conducted to find out more about the attribute facilities at Grand Elite Hotel Pekanbaru and to find out guest responses to attribute facilities at Grand Elite Hotel Pekanbaru. The research method used in this study is a quantitative method to examine the problems raised. The sample technique used is a sampling technique based on chance. The samples taken were 50 respondents…
ABSTRACT The progress and development of a tourist attraction is always accompanied by good management methods. Among the most important is the management of visitors given attractions ranging from before visiting, during a visit and after a visit. Andalus Family Tourism is a tourist attraction that has its own way of managing visitors. This study aims to find out how to manage visitors in th…
ABSTRACT This research aims to understand if all five service quality dimension (tangible, reliability, assurance, responsiveness and empathy) could affect costumer satisfaction of Bellagio Restaurant at Grand Jatra Hotel Pekanbaru. This research utilize quantitative method to tackle the issue. The population in this research are every hotel guests who visits Bellagio Restaurant, meanwhile t…
ABSTRACT Currently the competition in tourism industry is getting tighter. One of the tour and travel companies which is named Pakem Tours Pekanbaru also faces an intense competition in Pekanbaru with various competitors bith online company and fellow tour and travel company. Therefore, this study aims to describe the marketing strategy (Segmenting, Targeting and Positioning) in Pakem Tours …
ABSTRACT This study aims to determine the Tourist Response to the natural tourist attraction of the Sultan Syarif Hasyim Forest Park in Siak Regency. This research uses descriptive quantitative research method. There are 70 samples taken and determined by the researchers themselves based on Masri Singarimbun's Theory. Data collection techniques in this study used Observation, questionnaires …
ABSTRACT This study aims to determine the visitor's response to Product design Souvenir in the Bono Tourism Area of Teluk Meranti District. This research uses descriptive quantitative research method. There are 50 samples taken by accidental sampling. Data collection techniques in this study used observation, interviews, questionnaires and documentation. Likert scale is used to measure inter…
ABSTRACT Tourism object Pulau Cinta is one of the attractions in Kampar Regency and is worth to developing. The reason researchers chose this attraction is because the number of visits continues to increase every year. Based on the increase in visits, it is necessary to segment or group visitors according to needs, characteristics and the same relationship. Can be adapted to existing market se…
ABSTRACT Implementation of promotion is efforts conduted by company in order to advising, informing about their product and company is good in te form of service and also product of finished goods middle of social life, consumer of client, so that the product become recognized and used by costumer with all the form of amenity and advantage facility of given promotion. This research conducted a…
ABSTRACT This study aims to determine the extrabed service procedures and to find out the guest responses to the quality of extra bed services in the batiqa hotels Pekanbaru which consists of four elements of service namely speed, accuracy, friendliness, skill. Extra Bed is an extra bed placed in the guest room. This study uses descriptive quantitative research methods. And the population …
ABSTRACT The this research aims to find out how the Tour Guide Services at Tuan Qadhi Halfway House in Pekanbaru City. This research used qualitative descriptive method to analyze the problem. The sample in this research are 90 samples by using accidental sampling. And then the teqniques to collected data in this research are using observation, questionnaire and interview. And it was using li…
ABSTRACT Exhibition is part of MICE (Meeting, Incentive, Conference, Exhibition) which is known to give foreign exchange earners greater than tourists who only come for vacation. This has been the concern of Pekanbaru City since 2012 to make Pekanbaru City follow Batam to become one of the MICE Cities in Indonesia. Exhibition activities in Pekanbaru have gradually developed rapidly with the …
ABSTRACT Sianjur Mulamula is known as the origin of Adat, the origin of of the clan and the origin of Bataknese. Therefore the Batak Toba tribe in Sianjur Mulamula has a culture that is still maintained by the community. There are several historical sites about the ancestors of Batak people who are the potential of cultural tourism in Sianjur Mulamula, Samosir Regency. This study aims to exp…
ABSTRACT Respon in the world of tourism is the opinion of way of view of visitors and tourists in understanding a tourist destination. This research was conducted in attraction zapin dance, Rempak Village, Siak District. This study aims to determine the respons of tourist to the attraction zapin dance in the palace touristarea asserayah alhasyimiah in siak district. This research uses quantit…
ABSTRACT Pekanbaru City has several interesting and unique tourist objects to visit. Therefore, there is a need for a pattern of tourist trips that are arranged to attract tourists visiting the city of Pekanbaru. This research was conducted to uncover tourist objects in the city of Pekanbaru and arrange them in the form of tourist travel patterns. The purpose of this study is to identify the …
ABSTRACT This study aims to find out the implementation of the duties of waitress in the fresqa bistro of Batiqa Hotel Pekanbaru which consists of seven dimensions namely preparing at the restaurant, receiving and greeting each guest arrival at the restaurant, delivering and finding seating according to their wishes, presenting a list of food, greeting guests, noting guests irregularities / …
ABSTRACT The increase in sales of tour packages for travel agents is inseparable from the important role of the salesman. Salesmen present tour packages offered by the company and influence prospective customers to buy them. This requires the salesman to have salesmanship. The salesmanship of a salesman includes product knowledge, price policy and human relations, which are taken from the co…