Rekayasa proses bisnis penerimaan zakat pada Badan Amil Zakat Nasional (bazna…

The National Amil Zakat Agency (BAZNAS) of Riau Province is an independent institution located in Riau Province that manages zakat, infaq, and alms funds. This study aims to redesign the business process flow of zakat collection at BAZNAS Riau Province to improve efficiency, effectiveness, and service quality for the muzaki (zakat). Based on observations, the current business process still face…