CD Skripsi

Inovasi Pelayanan Publik Melalui Layanan Oke Masyarakat Keliling (Lomak) Di Kecamatan Rumbai Barat Kota Pekanbaru

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The mobile community okay service (LOMAK) is a sub-district integrated
administration service that is deployed to serve administration in the midst of community
settlements. LOMAK's innovation is contained in the Decree of the Rumbai Sub-district of
Pekanbaru City Number: Kpts/21.1/KR/VII/2019 concerning the Innovation of the Mobile
Community Okay Service (LOMAK). The word LOMAK in Malay is usually interpreted as
delicious, the Rumbai sub-district government hopes that this innovation is as the name
suggests, good for the community and good for the government. Rumbai District. The
purpose of this study is to find out how to innovate public services through the mobile
community okay service and to find out the supporting and inhibiting factors for the success
of mobile community okay service innovation. This study uses a purposive sampling
technique with qualitative research using a descriptive approach and the required data, both
primary and secondary data obtained through observation, interviews, and documentation,
are then analyzed based on the research problem. The results of this study indicate that: first,
the innovation of public services through the mobile community okay service in the Rumbai
sub-district, Pekanbaru city has not run optimally. Second, the factors that support the
success of mobile community service innovation are motivation and increased community
participation. The inhibiting factors are the Covid-19 pandemic, and the change in the name
and number of villages in the West Rumbai sub-district.
Keywords :Innovation, Public Service

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

01 03.122 (0021)

Penerbit

Pekanbaru : Universitas Riau – FISIP - Ilmu Administrasi Publik., 2022

Deskripsi Fisik

ix,100 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

01 03.122 (0021)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

ADMINISTRASI PUBLIK

Info Detail Spesifik

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Pernyataan Tanggungjawab

ELFITRA

Versi lain/terkait

Lampiran Berkas

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