CD Skripsi

Komunikasi Interpersonal Mediator Dalam Proses Mediasi Perkara Perceraian Di Pengadilan Agama Pekanbaru

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ABSTRACT
INTERPERSONAL COMMUNICATION OF MEDIATORS IN THE MEDIATION PROCESS OF DIVORCE CASE IN PEKANBARU RELIGIOUS COURT
By: Linda Rahmi
Counselor: Dr. Muhammad Firdaus, M. Si
The Pekanbaru Religious Court as an agency that provides services for the community in resolving civil cases will not just grant divorce requests, but seek mediation first. In the mediation process, a mediator must be able to build good communication with the litigants. Interpersonal communication is needed by a mediator to be able to establish closeness and intimacy with the litigants. The purpose of this study was to determine the attitude of openness, empathy, support and positive attitude of the mediator in the mediation process of divorce cases at the Pekanbaru Religious Court.
This research used descriptive qualitative method. By using two techniques, namely purposive sampling and accidental sampling. The theory that used in this research is social penetration. Data collection techniques used are interviews, observation and documentation with 7 informants consisting of 3 main informants and 4 supporting informants. Data analysis techniques were data reduction, data presentation and conclusion drawing. The data validity technique used is the extension of participation and triangulation.
The results of this research indicate that there is openness, empathy, support and a positive attitude of the mediator in the process of mediating divorce cases. The openness shown by the mediator when listening to the litigants tell all their complaints during the mediation process. Openness is also shown by litigants when they consciously and without coercion want to tell the mediator about the problems they are facing based on a sense of trust of the mediator. Empathy is shown by the mediator through changes in facial expressions according to the circumstances of the litigants and does not easily blame the litigants even though sometimes they are indeed guilty. The support that the mediator provides by providing advice and motivation related to family, customs and religion. The mediator's positive attitude in the mediation process is always smiling, speaking politely and being warm.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1801124582

Penerbit

Pekanbaru : Universitas Riau - FSIP - ILMU KOMUNIKASI., 2022

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1801124582

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

ILMU KOMUNIKASI

Info Detail Spesifik

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Pernyataan Tanggungjawab

Deti

Versi lain/terkait

Lampiran Berkas

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