CD Skripsi

Rekayasa proses bisnis penerimaan zakat pada Badan Amil Zakat Nasional (baznas) Provinsi Riau

---

The National Amil Zakat Agency (BAZNAS) of Riau Province is an independent institution located in Riau Province that manages zakat, infaq, and alms funds. This study aims to redesign the business process flow of zakat collection at BAZNAS Riau Province to improve efficiency, effectiveness, and service quality for the muzaki (zakat). Based on observations, the current business process still faces several challenges such as limited digital service implementation, lack of system integration, and disorganized process flows that negatively impact the user experience, particularly in online zakat payments. The method used in this research is the Business Process Reengineering (BPR) approach through As-Is and To-Be analysis, which aims to simplify existing processes. The modeling technique used is Business Process Model and Notation (BPMN) to visualize both the current and redesigned business processes. Data was collected through interviews regarding operational processes in the zakat collection division. The results show that the newly designed business process flow, covering both offline and online zakat collection, can streamline workflows and improve the accuracy of records as well as services provided to muzaki.

Keywords: As-Is and To-Be Analysis, BAZNAS, BPMN, Business Process Reengineering, Zakat Collection

---

Ketersediaan

Informasi Detail

Judul Seri

-

No. Panggil

2103126216

Penerbit

Pekanbaru : Universitas Riau FMIPA Sistem Informasi., 2025

Deskripsi Fisik

-

Bahasa

Indonesia

ISBN/ISSN

-

Klasifikasi

2103126216

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

SISTEM INFORMASI

Info Detail Spesifik

-

Pernyataan Tanggungjawab

Mutia

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar