Gaya APA

Abdullah, A. (2009). The influence of service marketing mix on customer satisfaction At PT Bank Riau in Riau and kepri provinces . Yayasan Pustaka Riau: Badan penerbit Universitas Riau (Unri Press).

Gaya MLA

Abdullah, Afrial. "The influence of service marketing mix on customer satisfaction At PT Bank Riau in Riau and kepri provinces". Yayasan Pustaka Riau: Badan penerbit Universitas Riau (Unri Press), 2009. .