CD Skripsi
Respon Masyarakat Terhadap Supeltas (Sukarelawan Pengatur Lalu Lintas) Di Kota Pekanbaru
ABSTRACT
Traffic jam is one of the problems that occur in big city, it is caused by the number of
vehicles that keep increasing every year. Pekanbaru is one of the cities that face this
problem. Some people take advantage of this problem to earn a living as supeltas
(volunteer traffic control) or Pak Ogah. The formulations of the problem that being
discussed in this research are as follows: (1) how is the response of the society
towards supeltas clearing congestion in Pekanbaru and; (2) what are the
expectations of the society towards traffic police, supeltas, and government. Research
purposes to analyze response of the society towards supeltas and to know
expectations of society towards traffic police, and goverment. This research uses a
theory from Sukamto which discuss on this phenomenon in three factors; cognitive,
affective, conative. The data was analyzed using descriptive design and quantitative
approach. The data collecting technique is accidental sampling, it means that
everyone who accidently meets the researcher can be the respondent, and the
respondents in this research are 100 people. The result from this research can be
concluded that for the cognitive factor the response of society toward supeltas in
Pekanbaru is already good, while the affective factor shows that the society not fully
agree with the existence of supeltas , and the result for the conative factor is
mediocre. On the other hand, people expect traffic police to responsibly do their duty,
for the supeltas to do their job voluntarily, and als the government should pay
attention to the traffic facility.
Keywords : Traffic Jam, Publics Respones, Supeltas (Pak Ogah)
Tidak tersedia versi lain