CD Skripsi
Efektivitas Perizinan Berusaha Melalui Sistem Elektronik Terintegrasi Online Single Submission (Oss) Pada Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kabupaten Rokan Hulu
The use of information technology in public services has given a new color to
electronically integrated business licensing, becoming a new hope in increasing
effectiveness and efficiency in business activities. Effectiveness is used as a benchmark
to compare the plans and processes carried out with the results achieved. So that to
determine the effectiveness of a program, it is necessary to measure the effectiveness
itself. Online Single Submission is an information technology-based licensing system
innovation that integrates regional and central licensing in accordance with the
mandate of Government Regulation Number 24 of 2018 concerning Electronically
Integrated Business Licensing Services. The purpose of this study was to determine
whether the OSS program was running. The use of this OSS program is to shorten the
licensing bureaucracy. This research is descriptive with a case study approach and the
data needed are primary and secondary data derived from observations, interviews,
and documentation which are analyzed by researchers so as to obtain accurate and
clear data. The results of this study indicate that the OSS program at the Office of
Investment and One Stop Services in Rokan Hulu Regency has been running effectively.
The accuracy of the program targets was in accordance with the expectations set
before the program was launched. The socialization of the program has not yet been
effectively carried out. The achievement of program objectives is in accordance with
the initial purpose of this program, the community has felt the convenience offered by
OSS. Program monitoring is still not fully effective but has started to lead to
improvements.
Keywords: Effectiveness, Program, Online Single Submission
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