CD Skripsi
Sound Governance Dalam Pemungutan Pajak Kendaraan Bermotor Pada Bapenda Provinsi Riau
Motor vehicle tax is one of Riau's Regional Original Income (PAD), and in
the process of implementing the government's motor vehicle tax collection has
improved its governance system which refers to Sound Governance. Payment of
motor vehicle taxes that were previously manual but have now improved service
by presenting tax payment services digitally. This research can eventually find
several things related to improving motor vehicle tax payment services in the
perspective of Sound Governance by Tjahjanulin Domai. In this case the
researcher uses qualitative research methods with a descriptive approach. The
results of this study from Sound Governance show that the implementation of
motor vehicle tax collection in BAPENDA Riau Province has not run optimally
because the application of Sound Governance dimensions in motor vehicle tax
collection in BAPENDA Riau Province has not worked effectively and efficiently
and there are still obstacles to human resources and infrastructure facilities.
Keywords : Public Service, Tax Collection, Sound Governance
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