CD Skripsi
Analisis Model Antrian M/M/C Pada Puskesmas Perawatan Dengan Menggunakan Simulasi Monte Carlo
This final project discusses the analysis M/M/C queuing model at the Puskesmas
Tanah Tinggi using a Monte Carlo simulation. The queuing system
applied at the Puskesmas Tanah Tinggi is a type of queue system M/M/C,
namely a queuing system that has a Poisson distribution of arrival patterns
and an exponential distribution of service patterns, there are two doctors who
serve patients in general polyclinics with service disciplines rst come rst se-
rved (FCFS). The effectiveness of the queuing model is done by calculating the
queuing model analysis and calculating using the Monte Carlo simulation method.
The effectiveness of the existing queuing system already meets service
standards. This is shown from the data from the utility calculation or the ratio
of utilization of the queuing system with two doctors serving at 0.88 or 88% the
system is running well.
Keywords: Queuing theory, M/M/C model, Poisson distribution, eksponensial
distribution, Monte Carlo simulation
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