Pengaruh Beban Kerja Dan Karakteristik Individu Terhadap Kinerja Perawat Mela…

ABSTRACT Service companies are also inseparable from efforts to always improve employee performance. Continuous improvement in employee performance is also applied to health service units which are organizations providing health services. For public health service units, service quality is one of the most important factors influencing patient satisfaction. When patients feel satisfied with goo…