Analisis Tingkat Kepuasan Nasabah Atas Kualitas Layanan Dan Hubungan Nasabah …

This research aimed to Analysze Customer Satisfaction Level On Service Quality And Costumer Relationship And The Effect Toward Customer Loyalty, research applied on consumer Bank Muamalat Branch Pekanbaru. The object of this research was customer of Bank Muamalat Branch Pekanbaru. This research consists of four variables: one dependent variable, one intervening variable and two independent vari…