Kebijakan Pelayanan Terintegrasi Pada Dinas Kependudukan Dan Catatan Sipil Ko…

ABSTRAK This study aims to determine the innovation of birth certificate services at the Pekanbaru City Population and Civil Registry Service and the factors that influence it. The research was conducted using a qualitative descriptive method that aims to describe the phenomena that occur. The data collection techniques used in this study were interviews, observation, documentation and note-ta…