CD Skripsi

Kajian Tentang Perubahan Harga Dalam Transaksi Dengan Sistem Pembayaran Cash On Delivery (Cod) Pada Onlineshop Shopee Menurut Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen

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ABSTRACT
The development of the internet provides many conveniences for humans to continue to make it easier to carry out their daily activities, including buying and selling. The development of buying and selling has made people create effective and efficient systems such as e-commerce. E-commerce is experiencing very rapid development so that companies create Marketplaces. Marketplace as an online market is widely used by people today for transactions, one of which is Shopee. Shopee has a variety of payment systems, one of which is the Cash on Delivery (COD) system, in which the goods are sent first by the seller after the buyer receives the goods, the buyer pays according to the price written in the transaction to the courier. However, in this payment system there are some drawbacks, such as price changes that occur when paying, such as some information about price changes experienced by some consumers that the author got from the Twitter platform and one of the author's friends did not escape the incident. Things like this are certainly very detrimental to consumers, because they require consumers to pay more than what is stated when they want to make a transaction. Based on what happened to some of these consumers, the authors are interested in studying, researching and relating this phenomenon based on Law Number 8 of 1999 concerning Consumer Protection in writing this thesis.
The purpose of this research is to find out the COD system works on the Shopee marketplace and protects consumers as a result of price changes in transactions with the COD payment system according to Law Number 8 of 1999 concerning Consumer Protection.
This research was conducted using a normative juridical research approach. The method of normative juridical research approach is library law research which is carried out by examining library materials or secondary data. In this study, the scope of research be carried out by drawing legal principles, which are carried out on written and unwritten positive laws.
From the results of this study, it can be concluded that consumers should properly study the rules when transacting and be careful before making a buying and selling transaction, consumers must study their rights and obligations and must be firm about actions that harm them. An institution from the government is needed that is specifically engaged in consumer protection, which supervises consumer rights in e-commerce transactions. Business actors involved in operating electronic systems must uphold high integrity in carrying out their business. Electronic service providers should create a special service and complaint procedure for consumers who feel their rights are not being fulfilled.
Keywords: COD, Consumer, Shopee

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1609114096

Penerbit

Pekanbaru : Universitas Riau – Fakultas Hukum – Hukum PERDATA BISNIS., 2023

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1609114096

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

HUKUM PERDATA BISNIS

Info Detail Spesifik

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Pernyataan Tanggungjawab

DAUS

Versi lain/terkait

Lampiran Berkas

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