Image of Korelasi Kualitas Layanan, Waktu Tunggu, Dan Kualitas Visum Et Repertum Terhadap Kepuasan Penyidik Yang Mendapatkan Layanan Patologi Forensik Di Rumah Sakit Bhayangkara Pekanbaru
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Korelasi Kualitas Layanan, Waktu Tunggu, Dan Kualitas Visum Et Repertum Terhadap Kepuasan Penyidik Yang Mendapatkan Layanan Patologi Forensik Di Rumah Sakit Bhayangkara Pekanbaru

ABSTRACT
CORRELATION OF SERVICE QUALITY, WAITING TIME, AND VISUM ET REPERTUM QUALITY ON INVESTIGOR SATISFACTION RECEIVING FORENSIC PATHOLOGY SERVICES AT BHAYANGKARA HOSPITAL, PEKANBARU
BY
PUTI WEDELIA USNA
Doctors have a duty in law enforcement in the form of medical examinations of living and dead victims and provide information according to their expertise to law enforcement. This study aims to determine the correlation of service quality, waiting time, and Visum et Repertum quality on investigator satisfaction receiving forensic pathology services at Bhayangkara Hospital Pekanbaru. The design of this study is quantitative analysis with data obtained by distributing questionnaires in the form of a Google Form (G-Form) to police investigators in the working area of the Pekanbaru Resort Police. In this study there were 4 assessment instruments, namely police investigator satisfaction (Y), service quality (X1), waiting time (X2), and VeR quality (X3). Each instrument has several indicators and each indicator will be represented by 1-2 statements that will ask for opinions or perceptions from respondents. Measurement on the questionnaire using a Likert scale of five scores ranging from a score of 1 (strongly disagree) to a score of 5 (strongly agree). This study has a total sample of 67 people. The results of this study indicate that there is a correlation between service quality, waiting time, and quality of visum et repertum on investigator satisfaction receiving forensic pathology services at Bhayangkara Hospital Pekanbaru
Keywords: Forensic Pathology

Ketersediaan
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Perpustakaan Universitas Riau 1908156512
1908156512
Tersedia
Informasi Detail
Judul Seri
-
No. Panggil
1908156512
Penerbit
Pekanbaru : Universitas Riau – Fakultas KEDOKTERAN - PENDIDIKAN KEDOKTERAN.,
Deskripsi Fisik
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Bahasa
Indonesia
ISBN/ISSN
-
Klasifikasi
1908156512
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Edisi
-
Subjek
KEDOKTERAN
Info Detail Spesifik
-
Pernyataan Tanggungjawab
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