CD Tesis

Pengaruh Service Quality dan Capability Terhadap Keunggulan Kompetifif Dan Kinerja Organisasi pada dr. Florine Aesthetic Clinic Kota Pekanbaru)

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This study aims to analyze the effect of service quality dan capability on competitive advantage dan organizational performance. Dan analyzing the effect of competitive advantage on the performance of population organizations in this study were patients who came in 2021 as many as 1576 people. While the sample used was 234 people. The data used in this study were primary data dan secondary data, while the data collection technique used questionnaires. The data analysis technique used in this study is the data analysis used in this study is sem. Service quality affects the competitive advantage of patients. Capability affects the patient's competitive advantage. Service quality affects organizational performance. Capability affects organizational performance. Service quality has a significant effect on organizational performance. Capability has a significant effect on organizational performance through competitive advantage. The competitive advantage of patients dr. Florine aesthetic clinic.

Keywords: Service Quality, Capability, Competitive Advantage dan Organizational Performance

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1910247147

Penerbit

Pekanbaru : Universitas Riau – PASCASARJANA – Ilmu Ekonomi., 2023

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1910247147

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

EKONOMI

Info Detail Spesifik

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Pernyataan Tanggungjawab

Jaka

Versi lain/terkait

Lampiran Berkas

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