CD Skripsi

Inovasi Pelaksanaan Pelayanan Publik Pada Kepengurusan Paspor Di Kantor Imigrasi Kelas I Kota Pekanbaru Tahun 2022

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Public service providers are always required to innovate continuously according to needs and make it easier for the public to obtain public services. This study aims to find out innovations in the implementation of passport management at the Class 1 Immigration Office in Pekanbaru City. Using descriptive qualitative research methods to collect data using observation interviews and documentation. Based on the results of the study, it shows that passport management innovations at the Class 1 Immigration Office in Pekanbaru City have been able to fulfill the 5 components of the innovation theory put forward by Roger, namely relative advantage, suitability, complexity, and easy to observe, passport management innovations in accordance with Law Number 6 Year 2011 concerning Immigration and laws and regulations. Innovations issued by the Class 1 Immigration Office in Pekanbaru City, namely Pekanbaru Immigration at dusk serving Tuesday and Thursday (IKAN SELAIS), Thumb HAM, Immigration Serving in Place (IKAN SEPAT) and passport services on Saturday and Sunday. Through this innovation, the community will find it easy to obtain excellent service provided by the Class 1 Immigration Office in Pekanbaru City.
Keywords: Innovation, Public Service, Passport Management

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1801123773

Penerbit

Pekanbaru : Universitas Riau – FISIPOL – Ilmu Pemerintahan., 2023

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1801123773

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

-

Subjek

ILMU PEMERINTAHAN

Info Detail Spesifik

Penulis tidak melampirkan FILE LAMPIRAN

Pernyataan Tanggungjawab

Mutia

Versi lain/terkait

Lampiran Berkas

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