CD Skripsi

Komitmen Asn Dalam Melaksanakan Nilai Dasar(Studi Kasus Satpol Pp Dalam Menanggapi Pengaduan Masyarakat Di Aplikasi Sp4n-Lapor! Tahun 2021)

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In this research, there is a problem phenomenon that was raised in 2021, namely the commitment of ASN in implementing basic values, especially the Pekanbaru City Satpol PP in responding to public complaints in the SP4N LAPOR! application, with the problem being that 12 public reports submitted in the SP4N LAPOR! application were not responded to. by Pekanbaru City Satpol PP, from this phenomenon the aim of this research is to find out how committed ASN is in implementing basic values, especially Satpol PP in responding to public complaints in the SP4N-LAPOR application! 2021 and what are the inhibiting factors.
This research is descriptive research with a qualitative approach. The types of data are primary data and secondary data, primary data is obtained directly from informants. While secondary data is data that supports or strengthens primary data, secondary data comes from data obtained from the Pekanbaru City Satpol PP using 7 indicators of ASN Moral theory, namely: service oriented, accountable, competent, harmonious, loyal, adaptive and collaborative.
The results of this research indicate that there is still a lack of commitment from the Pekanbaru City Satpol PP in responding to public complaints submitted to SP4N LAPOR!, there is no socialization or technical guidance for agencies in Pekanbaru City, which is further carried out by the Communication and Information Office, so there are still agencies, one of which is the Satpol PP Pekanbaru City, which did not follow up on reports in SP4N-LAPOR!.

Keywords: Government Commitment, SP4N LAPOR!, Public Complaints.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

2001113630

Penerbit

Pekanbaru : Universitas Riau – FISIPOL – Ilmu Pemerintahan., 2024

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

2001113630

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

ILMU PEMERINTAHAN

Info Detail Spesifik

PENULIS TIDAK MELAMPIRKAN FILE LAMPIRAN

Pernyataan Tanggungjawab

Mutia

Versi lain/terkait

Lampiran Berkas

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