CD Skripsi

Pengaruh Quality Of Work Life (QWL) Dan Employee Engagement Terhadap Organizational Citizenship Behavior (OCB) Pada Perawat PNS RSUD dr. Suhatman, Mars Kota Dumai

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This study aims to analyze the influence of Quality of Work Life (QWL) and Employee Engagement on Organizational Citizenship Behavior (OCB) among the civil servant nurses at RSUD dr. Suhatman, Mars Kota Dumai. The research uses primary data collected through questionnaires distributed to 121 nurses. The analysis technique employed is multiple linear regression to examine the impact of the independent variables on the dependent variable.
The results indicate that both Quality of Work Life and Employee Engagement significantly influence Organizational Citizenship Behavior. A strong Quality of Work Life leads to better Organizational Citizenship Behavior by fostering a positive work environment where nurses feel valued and motivated to go beyond their formal job duties. Employee Engagement also plays a vital role, where higher levels of dedication and commitment improve Organizational Citizenship Behavior, making nurses more proactive in helping colleagues and engaging in team initiatives. The coefficient of determination (R²) shows that the model explains 71.9% of the variance in Organizational Citizenship Behavior.
The findings suggest that management at RSUD dr. Suhatman, Mars Kota Dumai should focus on improving both Quality of Work Life and Employee Engagement to enhance the overall behavior of nurses, which can contribute positively to hospital operations and patient care.


Key Words: Quality of Work Life, Employee Engagement, Organizational

Citizenship Behavior

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1902111052

Penerbit

Pekanbaru : Universitas Riau - FEB - Manajemen., 2024

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1902111052

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

MANAJEMEN

Info Detail Spesifik

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Pernyataan Tanggungjawab

Vina

Versi lain/terkait

Lampiran Berkas

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