CD Skripsi
Tinjauan Hukum Terhadap Peran Pialang Asuransi Dalam Pelaksanaan Asuransi Pada Pt. Estika Jasatama Dalam Penyelesaian Klaim Nasabah Asuransi Kerugian
Insurance broker or broker insuranceis a person who works at a
ninsurance broker age company and meets there quirements to provide
recommendations or represent policy holders, insured, orparticipants in closing
insurance or shari a insurance and / or claim settlement. The insurance broker is
not only a liaison between the insured and the insurance company, but also
provides consulting services for prospective insured. Because the prospective
insured could still be confused choosing the right insurance company according
to the risk profile.
This type of research can be classified in the type of sociological
(empirical) legal research, because in this study the authors directly conduct
research at the location or place of study in order to provide a complete and clear
picture of the problem under study. This research was conducted at PT. Estika
Jasatama Pekanbaru, because the location is the author's value is relevant to the
title raised by the author, while the population and sample are the company PT.
Estika Jasatama, the customer who submitted the claim to the insurance party,
and the Insurance Company. Data sources used are primary data and secondary
data. Data collection techniques in this study were interviews, and literature
review.
The conclusions that can be obtained from the results of the study are
First, the role of the insurance broker PT. Estika Jasatama in settling customer
claims is not optimally run. The broker does not carry out its responsibilities in
handling insurance claims settlement and canno toptimize the fair compensation
value through a negotiation process with the insurance company. So that
customers do not get insurance claims as theyshould. And Second, the cause of
the insurance party does not pay insurance claims to the customer caused by
insurance brokers who do not carry out and fulfill their obligations to the parties
in the case of this study. Broker's mistakes are less thorough in carrying out the
insurance closure process until the settlement of the claim so that the claim is not
paid according to what is stated in the insurance policy to the parties.
Keywords : Legal Review, Role, Insurance Brokers, Settlement of Claims,
Insurance, Losses
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