CD Skripsi
Dampak Pemekaran Terhadap Pelayanan Publik Di Kelurahan Tuah Madani Kecamatan Tampan Kota Pekanbaru Tahun 2018
ABSTRACT
Tuah Madani was expanded On 2015. Taking into account the criteria
for economic capacity, regional potential, socio-cultural conditions, sociopolitical
conditions, population size, area, and other considerations, Tuah
Madani was formed. As for the formulation of the problem in this study, that is :
First, what is the impact of expansion on public services in Tuah Madani,
Tampan, Pekanbaru City on 2018. Second, what are the inhibiting factors in the
impact of expansion on public services in Tuah Madani, Tampan, Pekanbaru City
on 2018. As for the purpose of writing this thesis, that is : First, to determine the
impact of expansion on public services in Tuah Madani, Tampan, Pekanbaru City
on 2018. Second, to find out what are the inhibiting factors in the impact of
expansion on public services in Tuah Madani, Tampan, Pekanbaru City on 2018.
This study used the qualitative research. This research was conducted at the Tuah
Madani Village Office, Tampan. The techniques used to collect data in this study
were (1) interview, (2) observation, and (3) document search.
The conclusion of this researched shows that the impact of postexpansion
public services in Tuah Madani, Tampan, has not been running
optimally, this shows that after the expansion, the quality of the services provided
according to the views of the community in Tuah Madani, the authors suggest that
there should be an active role of government. which is represented by the subdistrict
office or an office at the same level as above to always provide
supervision.
Keywords: Service Operational Standards, Ease of Service, Quality of Public
Services
Tidak tersedia versi lain