CD Skripsi

Implementasi Kebijakan Publik Berbasis Digital Di Kecamatan Bukit Raya Kota Pekanbaru Pada Tahun 2017-2019

---

ABSTRACT
The implementation of digital-based public policies has been stated in
Pekanbaru Mayor Regulation Number 273 of 2017 concerning the Integrated
Administration Service System in Pekanbaru City District. This digital-based
service has created several uses, namely: increasing efficiency, improving
effectiveness, and improving service quality. Bukit Raya District is a sub-district
located in Pekanbaru, Riau Province, which improves public services by using the
concept of E-Government. Innovations created using a digital system in the form
of mobile application products. This is useful in helping the city government of
Pekanbaru in realizing the vision of the city of Pekanbaru, which is to make the
city of Pekanbaru a "Smart City Madani".
This study aims to see the implementation of public policies of the Bukit
Raya District government in improving public services by using a digital system
in accordance with the Pekanbaru Mayor Regulation. The theory used in this
research is Policy Implementation theory and E-Government theory. This research
uses descriptive method with qualitative research type. The types of data used in
this study are primary and secondary data obtained through direct interviews with
informants, documentation and observation.
Bukit Raya District has implemented digital-based services since 2017
until now. So far, the digital service policy in Bukit Raya District has been
running well. From the application of technology-based service policies, it can
help realize the vision of the city of Pekanbaru, namely to make the city of
Pekanbaru a "Smart City Madani". However, in implementing digital-based
service policies in Bukit Raya District, there are obstacles faced, namely human
resource management in Bukit Raya District is still lacking, especially in terms of
skills / abilities possessed to run a digital service system as well as factors from
the educational background of employees. As well as the facilities and
infrastructure needed are still not fulfilled to carry out these digital services. From
this research, it is suggested that the role of city government should be more
focused on developing public services with digital systems.
Keyword: Implementation, Public Service, E-Government, Innovation

---

Ketersediaan

Informasi Detail

Judul Seri

-

No. Panggil

01 02. 120 (0101)

Penerbit

Pekanbaru : Universitas Riau – Fakultas Ilmu Sosial Dan Ilmu Politik- Ilmu Pemerintahan., 2020

Deskripsi Fisik

ix, 79 hlm.; ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

-

Klasifikasi

01 02. 120 (0101)

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

ILMU PEMERINTAHAN

Info Detail Spesifik

-

Pernyataan Tanggungjawab

Daus

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar