CD Skripsi
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Anggota Koperasi Unit Desa (KUD) Kampar Kecamatan Kampa Kabupaten Kampar
This study aims to determine the effect of service quality on the satisfaction of members of the village unit cooperative (KUD) Kampar, Kampa District, Kampar Regency. This research is a research based on a quantitative approach, the population of this determination is 88 cooperative members who were selected using the sample random sampling method. The data collection technique used questionnaire . The data analysis used simple regression analysis. The results of this study indicate that the quality of service has an effect on the satisfaction of members of the village unit cooperative (KUD) Kampar, Kampa District, Kampar Regency.
Keywords: service quality, Member Satisfaction
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