CD Skripsi

Inovasi Pelayanan Publik Melalui Sistem Aplikasi Potensi Investasi (Siapi) Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Dumai

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Public service is the government's responsibility to its citizens as mandated by the
1945 Constitution. One government agency that provides public services is the
Department of Investment and One Stop Integrated Service, Dumai City. Dumai City
DPMPTSP is aggressively making innovations to improve services. The innovation
in question is the Investment Potential Application (SIAPI) for ease of investing. The
purpose of this study was to determine how public service innovation through SIAPI
in DPMPTSP Dumai City and the inhibiting factors that affect the implementation of
SIAPI. This research uses Rogers' innovation theory which has five indicators,
namely relative advantage, compability, complexity, triability, and observability. The
type of research used is qualitative research with a phenomenological approach.
Collecting data required both primary data and secondary data from the results of
interviews, observation, documentation, then analyzed so that conclusions are drawn
from the research problem. The finding of this research is that innovation has not
been going well. Factors that hinder the adoption of SIAPI are socialization, half
implemented, HR and budget.
Keywords:Innovation, Public Service, SIAPI Application

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

01 03.121 (0068)

Penerbit

Pekanbaru : Universitas Riau – FISIP - Ilmu Administrasi Publik., 2021

Deskripsi Fisik

xiii, 84 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

01 03.121 (0068)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

ADMINISTRASI PUBLIK

Info Detail Spesifik

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Pernyataan Tanggungjawab

ELFITRA

Versi lain/terkait

Lampiran Berkas

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