CD Skripsi
Kinerja Dinas Komunikasi, Informatika, Statistik, Dan Persandian Kota Pekanbaru Dalam Menyampaikan Informasi Terkait Bantuan Sosial Covid-19
The economy is one of the things that have an impact due to the Covid-19
pandemic. This has caused not a few people to experience layoffs due to the impact of
the COVID-19 pandemic. The government provides a solution to this problem by
supporting and assisting the affected communities to rebuild. Therefore, the
government provides various types of assistance that are presented during this
pandemic. The Pekanbaru City Communication, Informatics, Statistics, and
Encryption Service has a role in conveying information related to the city
government, including disseminating information regarding COVID-19 social
assistance to the public. Information related to social assistance during this
pandemic is very much needed for affected communities. Therefore, this study aims to
find out how the performance of the Pekanbaru City Communication, Informatics,
Statistics, and Encoding Office in conveying information related to COVID-19 social
assistance and what factors are supporting the performance of the Pekanbaru City
Communication, Information, Statistics, and Encryption Service. in conveying
information. The theoretical concept used in this research is the performance
measurement indicator by Agus Dwiyanto (2006). The research method used is a
qualitative research method with a descriptive approach through interviews,
observation, and documentation. The results of this study are that the performance of
the Pekanbaru City Communication, Informatics, Statistics, and Encoding Office is
good and skilled but needs to improve coordination with each OPD so that the
delivery of information related to COVID-19 social assistance becomes clearer and
the factors that affect the performance of the office are the ability of employees, work
motivation, work environment, networking, and coordination.
Keywords: Organizational Performance, Public Information, Covid-19
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