CD Skripsi
Implementasi Kebijakan Pola Tata Kelola Badan Layanan Umum Daerah (Blud) Di Rsud Bangkinang (Studi Kasus Pada Pelayanan Rawat Inap Tahun 2018)
Kampar Regent Regulation number 10 of 2015 concerning "The Pattern of
Governance of the Regional Public Service Agency of the Bangkinang Regional
General Hospital", this policy contains the BLUD in Bangkinang Hospital along
with technical/rules in carrying out their service duties. The essence or purpose of
this BLUD requires hospitals to be better able to create efficiency in improving
the quality of better services. set standard. There are complaints of inpatients
against slow medical treatment and it is known that inpatient Human Resources
(HR) are still weak, and from some of the employees on duty in the inpatient care
there are even those who do not fully understand the rules/policies.
The purpose of this study is to describe the implementation of the
Regional Public Service Agency Governance Pattern (BLUD) policy at the
Bangkinang Regional General Hospital on the implementation of services in
inpatient service units in 2018. This study uses the theory of Policy
Implementation by Edward III. With descriptive method, this type of research is
qualitative. The types of research data are primary data and secondary data. Data
collection techniques with documentation and interviews. Qualitative descriptive
data analysis techniques.
The results of the study indicate that the implementation of these policies
in 2018 is generally in the not good enough category. The aspects that support the
results of this research are; 1). The communication aspect has not been
implemented optimally, 2). The resource aspect is quite effective, 3). Aspects of
disposition, showing a fairly good response, and 4). Aspects of the bureaucratic
structure with the dimensions of standard operations and procedures (SOP) of
BLUDs have been well guided, only need to increase the consistency of
employees to stricter rules. It is known that the obstacles faced in the inpatient
service unit at that time were; 1). there are several employees who are hospitalized
who do not fully understand the contents of the policy, 2). employee indiscipline,
3). inpatient installations are still a little short of staff/medical personnel, 4). One
of the delayed revenues of the Bangkinang Hospital caused the hospital to be
slightly short of funds, so that it had an impact on the employees and also the
quality of the services at the hospital.
Keywords: Policy Implementation, Service, BLUD.
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