CD Skripsi
Analisis Tata Kelola Teknologi Informasi Menggunakan Framework Cobit 5 (Studi Kasus: Upt Tik Universitas Riau)
Information technology has an important role in supporting various public interests
in all aspects of life. Riau University as one of the educational institutions also
utilizes IT in daily operations to build a professional, effective, efficient, and
accountable management system. ICT Unit of Riau University is responsible for
managing IT within the Riau University. To measure the level of ICT Unit capability
in terms of information technology governance, the COBIT 5 framework is used
and calculated on DSS (Deliver, Service, and Support) domain, focusing on DSS01
and DSS04 subdomains. In this study, the result indicated that the DSS01
subdomain has a value of 81,7% and a rating of "L" or largelly achieved, which
means that the implementation of the process has been running and some indicators
for level 1 capability have been achieved. Meanwhile, the DSS04 subdomain
reached 40.4% with a āPā rating or partially achieved, meaning that the process
has not been able to achieve the target so that the management of this sustainability
process is very small. Based on these results, it can be concluded that the ability of
the ICT Unit of Riau University in terms of IT governance is at level 1 for the DSS01
subdomain and at level 0 for the DSS04 subdomain.
Keyword: COBIT 5 Analysis, DSS Domain, ICT Unit of Riau University, IT
Governance.
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