Pengaruh Kualitas Pelayanan Dan Bagi Hasil Terhadap Kepuasan Dan Loyalitas Na…

Bank must be able to retain customers and increase the number of customers. One strategy is to improve the quality of service and profit sharing. Because this will be able to shape the satisfaction and loyalty of customers. This research will be conducted by customers of Bank Syariah Mandiri Pekanbaru Branch, with research locations spread in the City of Pekanbaru. With a sample of 374 cu…