Analisis Kepuasan Konsumen Pada Toko Rotte Bakery Cabang Delima Kota Pekanbaru

ABSTRACT The business world is growing very rapidly so that it becomes a challenge and threat for business actors to win the competition, this is due to the existence of creative and innovative ideas. The more advanced the business world, the tighter the competition, especially competition from similar companies and making companies more motivated in order to win business competition, main…