CD Tesis

Analisis Kinerja Rumah Sakit Berdasarkan Balanced Scorecard Di Rumah Sakit Umum Daerah Arifin Achmad Provinsi Riau

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This reseach introduced balanced scorecard method as a management tool in measuring its performance which includes financial perspective, customer perspective, internal business process perspective and growth and learning perspective. RSUD Arifin Achmad is Regional Public Service Agency. This reseach aims to determine the performance achievement of Arifin Achmad Hospital during the period of 2015-2017 by using four BSC perspectives and see the relationship between the four perspectives. The type of research used is mixed methods, which is a research step by combining quantitative and qualitative research, secondary data and primary data.
The results of the reseach showed that the performance 2015 showed a score of 78.28, 2016 with a score of 79.03, and 2017 with a score of 79.78. These three years the assessment of interpretation a (Very Good) and can be seen that the increase in performance has been getting better even though improvements will continue to be carried out in various types of services and by measuring various indicators..
Keywords: Performance, Balanced Scorecard, Public Sector

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

10 07. 219 (0008)

Penerbit

Pekanbaru : Universitas Riau – Pascasarjana – Tesis Akuntansi., 2019

Deskripsi Fisik

xii, 222 hlm.; ill.; 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

10 07. 219 (0008)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

PASCASARJANA (MAGISTER) AKUNTANSI

Info Detail Spesifik

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Pernyataan Tanggungjawab

FATAH

Versi lain/terkait

Lampiran Berkas

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