CD Tesis
Pengaruh Kepuasan Kerja, Komitmen Organisasi, Kompetensi dan Kecerdasan Emosional terhadap Kinerja Pemeriksa Pajak Dengan Konflik Peran Sebagai Variabel Moderasi
This study has several objectives, first to analyze the effect of job satisfaction on the performance of tax auditors, second, analyze the influence of organizational commitment on the performance of tax auditors, third, analyze the effect of competency on tax audit performance, fourth, analyze the influence of emotional intelligence on tax audit , to analyze the effect of job satisfaction, organizational commitment, competence, emotional intelligence on the performance of tax auditors after being moderated by role conflict. Role conflicts are expected to have an influence on the performance of tax auditors. The population of this research is 139 tax examiners in the Riau Regional Directorate General's Regional Office environment as many as 139 people and the sampling method is saturated samples. Data processed is primary data obtained by processing questionnaire data. Data were analyzed with the help of the Smart PLS Version 3.2.8 program.
The results of the study prove that job satisfaction does not affect the performance of the tax examiner and organizational commitment, competence and emotional intelligence positively significantly affect the performance of tax examiners. While that role conflict does not moderate the relationship between job satisfaction, organizational commitment, competence and emotional intelligence to the performance of tax auditors.
Keywords: tax examiner performance, job satisfaction, organizational commitment, competence, emotional intelligence, role conflict
Tidak tersedia versi lain