The advancement of digital technology today encourages more people to use financial technology (fintech) services. However, this progress has also led to the emergence of illegal online loan (pinjol) platforms that have the potential to harm the public. The method used in this study is qualitative with a descriptive approach. The results show that in terms of facilities, the Financial Services …
The purpose of this study was to find out more about Jaya Mart Pelalawan Regency customer satisfaction related to service quality and product diversity. Service quality and product diversity are independent variables while customer satisfaction is the dependent variable. The problems that occur at Jaya Mart are the decline in the number of consumers from the previous year, the non-achievement o…
Fast fashion is growing rapidly due to high demand and rapidly changing trends, especially in the field of footwear so that companies must be able to adapt to changes including the Almeeraakyla Pekanbaru store. This study examines the impact of digital marketing and product variations on customer satisfaction of Almeeraakyla Pekanbaru, using quantitative methods and involving 96 respondents who…
The fashion industry is currently experiencing very rapid growth, which can be seen from the increasing market demand. Therefore, PM Collection Pekanbaru, which operates in the fashion sector, needs to be able to adapt to changing trends and be able to compete in order to survive in the market. This study aims to see the influence of emotion, product quality and price on consumer satisfaction a…
This study was conducted with the aim of determining the effect of profitability represented by Return On Equity (ROE) and Capital Structure represented by Debt to Equity Ratio (DER) on Stock Returns in Infrastructure sector companies listed on the Indonesia Stock Exchange (IDX) for the period 2021-2023. The number of samples in this study were 32 companies with a total of 96 data. This study u…
The Pekanbaru City Government is striving to create a Smart City by issuing Pekanbaru Mayor Regulation No. 56 of 2019 concerning the Pekanbaru City Smart City Master Plan, which outlines the six pillars of the smart city, namely: smart government, smart people, smart economy, smart environment, smart mobility, and smart living. This study discusses the implementation of one of the pillars of th…
Dumai City is a disaster-prone area, particularly vulnerable to hydrometeorological disasters such as floods. Flooding has become a common and significant issue in Dumai City, caused by both natural and human factors. Thus, an effective stakeholder role in flood disaster mitigation in Dumai City is crucial to minimize future disaster risks. This effort requires the support of competent human re…
Companies are responsible not only to their shareholders but also to the broader community and environment through Corporate Social Responsibility (CSR) initiatives. PT Kilang Pertamina Internasional Unit Dumai, as a state-owned enterprise, fulfills this responsibility through the Dumai Minapolitan Program, which focuses on the development of the fisheries sector and the empowerment of coastal …
This research is motivated by the phenomenon encountered in the form of unscrupulous State Civil Apparatus who skipped work during working hours at the Coffee Shop and news reports in the form of complaints from people who experienced obstacles in taking care of correspondence affairs at the Lurah Office because no officers were in place. This study aims to determine and analyze the role of the…
Balai Pungut village has a lot of tourism potentials that could be develop to attract visitors more. A SWOT analysis that used in this study to evaluate how well strategies for developing tourism are working. The main goal of this research is to create a development strategy for the Tepian Batang Mandau destination site, while identifying the supporting and also inhibiting factors in that strat…
This study aims to determine and analyze the extent of the role of the Indragiri Hilir Regency Education Office in carrying out its main tasks and functions and to determine the factors causing children to drop out of school. The main problem in this study is the lack of interest in children to go to school, weak family economy, and friends. This study uses a qualitative research method with da…
Business competition in Indonesia is now increasing, many companies operate in similar fields and services so that competition cannot be avoided. This condition encourages every business actor to be more active in attracting customers by designing effective business strategies to achieve business goals. The purpose of this study was to determine the effect of service quality, customer experienc…
Lakosa Coffee is one of the coffee shops in Pekanbaru. Lakosa Coffee must be able to maintain and increase the number of consumers because it affects the company's profit. This study aims to determine and explain the influence of lifestyle (X1) and location (X2) on purchasing decisions (Y). This research method is a quantitative method. Based on the results of the partial analysis, lifestyle ha…
Service quality is the level of excellence or specialty of a service that can meet the needs and expectations of the community. Public service is an activity carried out by the government and other institutions to meet the needs of community services in accordance with laws and regulations. This service can be in the form of public goods, public services, and/or administrative services. The pur…
Deforestation is a series of forestry crime activities (TIPIHUT) ranging from area claims, buying/selling areas, illegal logging, forest burning, oil palm planting, and finally, area occupation/settlement. This has led to prolonged conflicts, such as tenure conflicts and human-wildlife conflicts, which must be faced by the Tesso Nilo National Park Authority. This is the background of the resear…
The jemput bola service program is intended for people with disabilities so that they can access population administration. However, research shows that many people with disabilities in Pekanbaru City do not have legal identity documents. In addition, frequent system maintenance hampers access, and information about the program has not been well conveyed. The purpose of this research is to impr…
One of the IT-based product innovations is the SOPP networked financial payment service, which is an online network between PT Pos and PT Pos's partners in terms of bill payment service cooperation such as with financial institutions, PLN, PT Telkom, PDAM, etc. and the service is known as the Pos Pay service. The use of Pos Pay at PT Pos in the Pekanbaru City area provides convenience for custo…
Waste management is an important aspect in efforts to maintain a clean and healthy living environment in Kuantan Singingi, the Environmental Service is responsible for waste management. Waste and its management is still a major problem in environmental, health, social and cultural aspects which has not yet been resolved. This research is motivated by various waste problems that exist in modern …
Marpoyan Damai Sub-district, Pekanbaru City is one of the regional apparatus that has an important role in providing public services to the community, the success of public service delivery at the Regency / City level is largely determined by the performance of public services at the Sub-district level. This study aims to determine and explain the performance of public service organizations and…
Evaluation of the implementation of prisoner rehabilitation is critical to ensure that rehabilitation goals can be achieved effectively. Each rehabilitation program needs to be evaluated to determine whether it has successfully reduced the risk of recidivism and improved the skills and positive behavior of inmates. In addition, the needs of each inmate vary, whether in terms of psychological as…