Pengaruh Kinerja Layanan Dan Kepercayaan Terhadap Kepuasan Konsumen Dan Loyal…

This research is mind to know about “The influence of the performance service and trust to consumer satisfaction and consumer loyalty at delivery service PT. Pos Indonesia (Persero) at Tembilahan.” The population in this research are users of the service PT. Pos Indonesia (persero) at Tembilahan, data coletion have done with used the guistionnaire with the sample of research as much 160 pe…