Analisis Pengaruh Kualitas Pelayanan Dan Kepercayaan Terhadap Kepuasan Pelang…

This study aims to see and determine the direct and indirect effect of Analysis of the Effect of Service Quality and Trust on Customer Satisfaction and Loyalty at Autoblitz Pekanbaru. Business competition between service companies is very tight both in the domestic market and in the international market. Service companies that want to develop must be able to provide quality services at competit…