Analisis Pengaruh Kualitas Pelayanan Dan Kepuasan Terhadap Kepercayaan Serta …

Research conducted entitled Analysis of the Effect of Service Quality and Satisfaction on Trust and Consumer Loyalty at PT. Garuda Indonesia Tbk. Pekanbaru Branch. The purpose of this research is to empirically analyze the influence of service quality on consumer trust, to analyze empirically there is an effect on satisfaction with consumer trust, influence on service quality on consumer loyalt…