CD Tesis

Pengaruh Komunikasi Dan Kecerdasan Emosional Terhadap Kinerja Karyawan Paramedis Dengan Variabel Stres Kerja Sebagai Variabel Intervening Pada Rumah Sakit Ibu Dan Anak Eria Bunda Pekanbaru

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This study aims to determine and analyze the influence between communication, emotional intelligence on the performance of paramedical employees of RSIA Eria Bunda Pekanbaru with work stress as an intervening variable. The population of this study were all paramedic employees of RSIA Eria Bunda Pekanbaru, totaling 102 paramedical nurses. The sample in this study a number of 101 people obtained by the method of sampling random. The instrument used for data collection is by ordinal scale model questionnaire. To test the hypothesis used descriptive analysis and Path analysis by using program SPSS 21 for windows.
The results of data analysis show that (1) Communication has a negative and significant effect on job stress, (2) Emotional intelligence has a negative and insignificant effect on job stress (3) Communication has a positive and significant effect on performance, (4) Emotional intelligence (EQ) has an effect positive and not significant on performance., (5) Job stress has a negative and significant effect on performance. (6) Communication affects employee performance through job stress. (7) Emotional intelligence affects employee performance through job stress. Keywords: Communication, Emotional Intelligence, Job Stress, and Performance.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

10 03. 220 (0119)

Penerbit

Pekanbaru : Universitas Riau – Pascasarjana – Tesis Manajemen., 2020

Deskripsi Fisik

xii, 136 hlm,; ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

10 03. 220 (0119)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

MANAJEMEN

Info Detail Spesifik

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Pernyataan Tanggungjawab

FATAH

Versi lain/terkait

Lampiran Berkas

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