CD Skripsi

Implementasi E-Government Dalam Pelayanan Kependudukan Pada Dinas Kependudukan Dan Pencatatan Sipil Mal Pelayanan Publik (Mpp) Di Kota Pekanbaru

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The implementation of e-Government in population services at the
Department of Population and Civil Registration of Pekanbaru City cannot be
said to be effective so that the goals that have been set and excellent population
services as expected have not been achieved. In accordance with those used in the
measurement of effectiveness consisting of resources, technology and information.
The obstacles found in the implementation of e-government in population services
are as follows: a) Constraints in the implementation of e-government due to the
limited regulation as a legal umbrella. Currently, there is no regulation that
really explains in detail the mechanism for implementing e-government.
There needs to be an integrated e-government policy that is tailored to the
needs of each institution. b) In addition, the application of e-government in
government institutions is not optimal due to the limited number of competent
experts in the field of information technology. This is due to the moratorium on
state civil apparatus (ASN) by the PAN-RB Ministry, including for the formation
of experts in the field of informatics engineering.
The existence of this ASN moratorium causes a shortage of human
resources for the implementation of e-government. c) In addition, the lack of
accuracy from the apparatus in working has resulted in the apparatus entering
incorrect data and incorrectly recording the fingerprints of the population caused
by the unsanitary apparatus erasing the fingerprints of the previous population,
so that the NIK data and the resident's e-KTP data do not match and There is dual
ownership of fingerprints. b) External constraints, the obstacle that occurs is that
sometimes the ribbon for printing the e-KTP that comes does not match the
demand, so people have to be patient to wait for the ribbon to come back and
population services are also hampered.
Keywords: E-Government and Services Disdukcapil Pekanbaru

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

01 02.121 (0131)

Penerbit

Pekanbaru : Universitas Riau – FISIP - Ilmu Pemerintahan., 2021

Deskripsi Fisik

vi, 87 hlm.: ill.: 29 cm

Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

01 02.121 (0131)

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

ILMU PEMERINTAHAN

Info Detail Spesifik

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Pernyataan Tanggungjawab

ELFITRA

Versi lain/terkait

Lampiran Berkas

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