CD Skripsi
Analisis Pengaruh Kualitas Pelayanan Terhadap Partisipasi Anggota Koperasi Unit Desa (Kud) Sawit Jaya Kecamatan Bangkinang Kabupaten Kampar
Abstract: This research was conducted aimed at knowing the effect of service
quality on the participation of members of the Village Unit Cooperative (KUD) of Sawit
Jaya District bangkinang Kampar Regency. The population in this study was members
domiciled in Bukit Payung Village, Laboy Jaya Village, Desa Sembilan and Suka Mulya
Village which numbered 1619 people. A sample of 95 people was taken with the Slovin
formula with Purposive Sampling technique. Data analysis techniques using Validity
Test, Reliability Test, Nomality Test. Then the data is analyzed with simple linear
regression, Test F and Determination Coefficient to find out the quality of service of
partitioned members. Based on the research obtained the results of a simple linear
regression analysis where the calculation results showed F-calculate > F-table
(Fcaltung 29,775 > Ftabel 3.94) and the effect of service quality on the participation of
kud sawit jaya members was 24.3% while the rest was influenced by other factors not
studied in the.
Key Words: Quality of Service, Member participation
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