Pengaruh Kompetensi Komunikasi Customer Service Terhadap Kepuasaan Pelanggan …

Pekanbaru including the Post Office as one of the state-owned company engaged in services, offering an extensive series of services to meet the specific needs of the customer. As government agencies are full of competitors, Pekanbaru Post Office services must be able to provide good customer service and efficient. The purpose of this study was to determine the Influence of Customer Service Com…