Analisis Efektivitas Dan Efisiensi Pelayanan Pelabuhan Di Kabupaten Kepulauan…

ABSTRACT The objectives of this study are: 1) to analyze the level of effectiveness and efficiency of services at Tanjung Harapan Port, Selatpanjang, Kepulauan Meranti Regency, and 2) to provide priority recommendations for improving services at Tanjung Harapan Port, Selatpanjang, Kepulauan Meranti Regency. The population in this study consists of port service users at Tanjung Harapan Port in …