Analisis Kualitas Pelayanan Terhadap Kepuasan Konsumen, Word Of Mouth Dan Kep…

As the development of the auto repair industry in Pekanbaru City, the level of competition between industries has also increased. This requires every company to be able to have a strategy to survive in the competition. one of them is to improve the quality of service, because in theory service quality is a determining factor for consumer trust, both directly and through satisfaction and Word of…