Pengaruh Kualitas Jasa Pelayanan Dan Kepuasan Nasabah Terhadap Kepercayaan Da…

The purpose of this study is to analyze the influence of Service Quality, and Satisfaction Against Trust and Customer Loyalty KUR Micro Bank BRI Dumai City. This research was conducted at Bank BRI Dumai City which was conducted in October 2017. As for the population in this study are all KUR Mikro Bank BRI Kota Dumai totaling 3310 people. Sampling using proportional random sampling method. The …