The purpose of this study is to analyze the quality of public services in Kempas Sub-district Indragiri Hilir Regency in 2012-2015 and to explain the factors supporting and inhibiting the quality of public services in Kempas Sub-district Indragiri Hilir Regency The formulation of the problem in this research is how the quality of public services in Kecamatan Kempas Indragiri Hilir Regency durin…