Pengaruh Total Quality Management (TQM) Terhadap Kinerja Perusahaan Yang Dime…

The purpose of this study is to investigate the TQM practices effect on company performance, mediated by organisation culture, and competitiveness both directly and indirectly at digital printing industry in Pekanbaru. Population in this study is 179 printing industry in Pekanbaru, according slovin formula there are 123 companny as sample. The tool used to analyze data is the Smart PLS versi…