Kualitas Pelayanan Publik Pada Pt. Jasa Raharja (Persero) Kota Pekanbaru

The increase of traffic users become the reason of increasing number of traffic incident victims. Resulting on the increase of claims for traffic accident health insurance compensation filing to Jasa Raharja insurance company. The problems that become the main concern is not every people/victims/victim heirs of insurance from traffic accident who filed the claim got what they deserve. Governme…