Korelasi Dimensi Assurance Kualitas Layanan Terhadap Kepuasan Pasien Forensik…

ABSTRACT A hospital is a health service institution where one of the services includes clinical forensic services. A patient's level of satisfaction directly relates to the quality of the medical care they receive. The patient's expectations will be met if they are happy with the services they received. One aspect of a service's quality is its assurance dimension. The assurance dimension cov…