Pengaruh Kualitas Layanan Dan Kualitas Produk Dalam Menciptkan Kepuasan Nasab…

Customer Loyalty has been a bank need to raise third party fund that has low rate of fund by increase the customer satisfaction. This research found there was a theory gap that Danamon achievement in nationally good service quality award can’t increase the third party fund in 2014-2015. This Research is quantitative research using the Path Analysis by Partial Least Square approach. The data…