Analisis Tingkat Kepuasan Pasien Di Rumah Sakit Umum Tengku Rafi’an Kabupat…

This study aims to determine and analyze the level of patient satisfaction with the quality of services provided at the Tengku Rafian General Hospital in Siak Regency. The population in this study were all inpatients as many as 1,341 patients. The sampling technique uses a purposive sampling census method. While determining the number of samples using the Slovin formula. Data analysis uses …