Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat Pada Pelayanan Kartu…

The objectives of this research are to find out and analyze the Influence of service quality to citizensatisfaction at Dinas Kependudukan, Pencacatan Sipil Kabupaten Kampar. This research type is statistic/quantitative approach with purpose to hipotesis test with survey method. The sample at research is 20 front office employees with sensu method and 30 citizens with Sampling Insidental method.…